CONTACT Contact

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We will respond to inquiries outside of business hours after the next business day.

FAQs

Products, events, services, etc.
Inquiries and requests

For inquiries regarding products, events and services, please contact us by e-mail from the inquiry form below.


Thank you for using the inquiry form of JR Nagoya Takashimaya. Opinions and inquiries received will be used to further improve services.

・Personal information received from customers will be used for communication between the Company and the customer regarding questions, and will not be used for any other purpose.
We have a few days to reply by e-mail.
・Inquiries to Takashimaya Co., Ltd., Takashimaya Online Store, Takashimaya Mail Order, Takashimaya Co., Ltd., and Takashimaya Co., Ltd. cannot be handled with this form.
・We only respond to inquiries in Japanese.
 only respond to inquiries in Japanese. We are talking to you.
・We will not be able to respond to inquiries about business negotiations.
・Depending on the content of your comments and inquiries, we may ask you to confirm or answer the contents by phone.
・Depending on the content, we may not be able to respond individually. Thank you for your understanding.
・The purpose of responding to customers by our company is to respond to specific opinions and inquiries of customers who have contacted us. Without the permission of our company, it is strictly prohibited to divert or use part or whole of the response on SNS or the Internet, or to disclose it to anyone other than the customer concerned.
・Please note that we may disclose the minimum amount of personal information necessary for responding to customers, etc., to these stores, etc., if you are looking for answers from the stores that operate, etc., if you are looking for answers from the stores that operate, etc.
・If the domain specified reception has been set to the address that receives the customer's response, please set it so that you can receive e-mails from @jr-takashimaya.co.jp.


Inquiry Form

  • About JR Nagoya Takashimaya Card
    Inquiries and requests

    For inquiries and requests regarding JR Nagoya Takashimaya Cards, please contact Card Counter on the 11th floor or contact us below.

    The contact information will differ depending on your card.

    Takashimaya Card "Gold" of Central Japan Railway Company

    0120-720-899 <Free>

    (Reception hours: 9:00 a.m. to 6:00 p.m. / closed on January 1)

    Takashimaya Card, Central Japan Railway Company

    Tokyo 03-5996-1397

    (Reception hours: 9:00 a.m. to 6:00 p.m. / closed on January 1)

    Osaka 06-7709-8056

    (Reception hours: 9:00 a.m. to 6:00 p.m. / closed on January 1)

    Central Japan Railway Company Takashimaya Saison Card

    0570-064-133 (Navi Dial)

    (Reception hours: 10:00 a.m. to 5:00 p.m. / closed on January 1)

    Central Japan Railway Takashimaya Point Card

    0120-45-1101 <Free>

    (Reception hours: 10:00 am to 6:00 pm / New Year holidays)

  • About Takashimaya Tomo no Kai
    Inquiries and requests

    For inquiries and requests regarding Takashimaya Tomo no Kai, please contact Tomo No Kai Salon Takashimaya on the 11th floor or call us.

    ■11th floor Takashimaya Tomo No Kai Salon

    052-566-8784

    (Reception hours: 10:00 am to 8:00 pm)

  • About completion information of product delivery

    You can check the delivery status of delivery items on the dedicated system. Please proceed from the link below.

    To Takashimaya Shipping Contact System