Dear Customers

Thank you very much for your continued patronage.

A part of the following cosmetic products distributed at our Cosmetic Section <L'OCCITANE> has been revealed by a client that foreign matter (glass pieces) may be mixed in.
We apologize for any inconvenience this may cause to customers who have received the gift.


We ask that you do not eat the target items.
In addition, this matter has been notified by the importer to the relevant health center.
If you are interested, please contact the sales office staff or the contact below.

We intend to further strengthen our product management system in the future.
Thank you very much for your understanding.

May 20, 2026

Takashimaya, Central Japan Railway Co., Ltd.

Records

[Target crude product] <Maison Bremond>

Clementine & Orange Confiture 250g

　　　　　　　※Delivery to customers who purchase over 18,250 yen including tax

[Contents] Possibility of contamination of glass

[Delivery period] January 3-24, 2026

[Expiration date] March 14, 2029

The importer Platanus Corporation

[Inquiry window] L'OCCITANE Customer Service Product Collection Section

Email: contact.ja-jp@loccitane.com

　　　　※We will reply to your inquiry within 3 business days.

TEL: 0120-80-6940

Reception hours: 9:00 to 18:00 (excluding weekends, holidays, and the year-end and New Year holidays)