INFORMATION Notice

<refa> We apologize and inform you about the product defects of the hair dryer "ReFa BEAUTECH DRYER"

2023.11.06

Dear customers

Thank you very much for your continued patronage.

This time, it has been found that the following problems may occur in the <Refer> hair dryer sold at our shop.
We deeply apologize for any inconvenience to the customers who purchased the product, and we ask that customers who have such products stop using it promptly.
Therefore, we will exchange products at the manufacturer, so if you are aware of it, please contact us at the following contact point.
We intend to make every effort to ensure a more thorough management system in the future.

Thank you very much for your understanding.


November 6, 2023

Takashimaya, Central Japan Railway Co., Ltd.


Records

[Product and Lot Number] <refa> Hair dryer "ReFa BEAUTECH DRYER" main body price 33,000 yen 
※Price revision to 36,364 yen from November 1, 2022
RE-AB02A (white) RDT0010001RDT0151500
RE-AB03A (black) RDB0010001RDB0059000
RE-AD05A (pink) RDG0010001RDG0013000
RE-AB15A (Silver) RDS0010001 to RDS0025000

[Content] An event in which an internal fan may be damaged during use in some products in the early stages of production due to the variation in component strength due to processing conditions at the time of molding.
[Sale period] From April 2020 to July 2022
[Manufacturer]  MTG Corporation
[Inquiry window] MTG Customer Service Office Toll-free number 0120-322-292 (free)
<Reception hours> 8:00~20:00
※If it is difficult to connect to the call center, please request an exchange from the dedicated page below.
ReFa BEAUTECH DRYER enquiry form https://forms.office.com/r/FEdL5MT2SA
[Information on this website] https://www.mtg.gr.jp/news/detail/2023/11/article_2204.html