Takashimaya, Central Japan Railway Co., Ltd. is aware of the need for a higher level of ethics and corporate behavior regarding the protection of personal information, as well as complying with the Law Concerning the Protection of Personal Information, we will formulate and comply with strict voluntary standards that go even further than laws and regulations.
In addition, the personal information of customers is essential for us to provide the best service, and we recognize that it is our most important responsibility to protect such information carefully, and hereby declare that we will manage it safely and use it properly in accordance with the policies set forth below.

1. When handling customer's personal information, we will identify the purpose of use in advance.
2. Personal information of customers will not be obtained more than necessary, only for those necessary to provide services to customers.
3. When we collect personal information from customers, we will clarify the purpose of use and obtain the consent of the customer.
4. When using customer's personal information, we will do so within the scope of the purpose of use that has been agreed by the customer.
5. In response to risks such as unauthorized access, loss, destruction, falsification, leakage, etc. of customers' personal information, we will implement necessary and appropriate safety measures, such as limiting the scope of personnel and personal information handled by the system that handles personal information.
6. In order to ensure the protection of personal information of customers, we have established a personal information protection manager and strive to properly manage personal information. In addition, we will strive to educate and educate employees, raise awareness of the protection of personal information, and supervise employees as necessary and appropriate so that personal information can be safely managed. In addition, we will regularly conduct self-checks on the handling status of personal information.
7. When outsourcing the handling of customer's personal information, we will supervise the contractor as necessary and appropriately so that the safety management of personal information can be achieved.
8. With the consent of the customer, we will not provide personal information to third parties unless it is necessary to protect the provisions of laws and regulations, the lives and property of the public, or when necessary for the sale of products or the provision of services.
9. We will strive to keep your personal information accurate and up-to-date. In addition, in order to respond to the disclosure, correction, suspension of use, disclosure of records provided by third parties within a reasonable range, we will establish a "Customer Service" to respond to inquiries and consultations.
10. We will continuously review the contents of this policy and strive to improve it.

Our company, the Takashimaya Group, and some specific business partners use personal information (hereinafter referred to as “personal information”) to promote sales activities such as information on product information, living information, various special offers, etc., as well as sales service business processing, sales processing, repair processing, delivery (delivery), and after-sales service. In addition, we analyze information such as browsing history and purchasing history and use it to guide services according to hobbies and preferences.
In addition, the personal information of customers is essential for us to provide the best service, and we recognize that it is our most important responsibility to protect such information carefully, and hereby declare that we will manage it safely and use it properly in accordance with the policies set forth below.

1. The items of personal information held by the Company (hereinafter “Personal Information”) are as follows:
   Name, address, telephone number, gender, date of birth, e-mail address, occupation, title, annual income, purchase history, etc.
2. The names of affiliated companies that share personal information are as follows:
   Takashimaya Co., Ltd., Takashimaya Financial Partners Co., Ltd., Takashimaya Co., Ltd. Tomo no Kai, Takashimaya Takasaki Takashimaya Co., Ltd., Okayama Takashimaya Co., Ltd., Yonago Takashimaya Co., Ltd., etc.
3. The Company will jointly use personal information with certain business partners within the scope of the above purposes of use. For some specific business partners of JR Nagoya Takashimaya, which share personal information, the name of the business partner (brand name) is stated in the documents and other documents that customers fill out at the store.
4. We may provide the minimum necessary items of personal information to business partners (brands) of JR Nagoya Takashimaya sales floor operated by the Company and tenant stores of Takashimaya Gate Tower Mall for the following purposes:
   1. (1)Purpose to protect serious interests such as laws and regulations and public life and property
   2. (2)Purpose of contacting customers in response to urgent matters and inquiries
   3. (3)When necessary for product sales and service provision
5. When outsourcing the handling of customer's personal information, we will supervise the contractor as necessary and appropriately so that the safety management of personal information can be ensured.
6. If you provide your personal information to a third party in a foreign country, you will obtain your consent after providing information on the name of the foreign country, the system related to the protection of personal information, and measures for the protection of personal information.
7. When handling pseudonym processing information and anonymous processing information as well as personal information such as terminal identifiers and social media services, the procedures prescribed by laws and regulations will be carried out appropriately.
8. Procedures for disclosure, correction, suspension of use of personal information, disclosure of records provided by third parties, etc. are as follows.
   When requesting disclosure, correction, suspension of use, disclosure of records provided by third parties, etc. of personal information, please apply in writing prescribed by the Company. In addition, when requesting disclosure, a fee of 500 yen will be charged for each request. In addition, please note that if you notify us by mail or other means of disclosure of personal information, you may be charged separately.
9. The contact points for inquiries regarding personal information and requests for disclosure of personal information are as follows:
   Central Japan Railway Co., Ltd. Takashimaya Customer Service Office TEL: 052-566-8067

　

About Cookies
When you log in to the website (Nagoya Takashimaya homepage, Gate Tower Mall homepage), we may send data called cookies to identify your computer and record it on your hard disk in order to make it more convenient.
By changing the settings of the Internet browsing software you use, it is possible to refuse the receipt of cookies sent from the website. Please note that the service on the website or the website may not be able to use it properly.

About log
In order to improve the convenience of the website in the future, to investigate the cause of the problem, and to perform statistical and analysis on usage status, information on the operation of the website is recorded in the form of an access log.

Disclaimer for Linking
Third-party companies linked to the website are outside the scope of liability under the "Central Japan Railway Takashimaya's Privacy Policy" and are in accordance with the privacy policy set by that third-party company. We are not entitled to any obligation or liability for these independent provisions or activities.

About SSL
On the website, we use encrypted communication using SSL (Secure Socket Layer) on pages where personal information is sent and received when registering as a member or answering questionnaires, and take measures to prevent external third parties from intercepting the personal information of members.

　　　

The above

"As department store operators, we will conduct environmentally friendly corporate activities."

1. In order to reduce the burden on the global environment, such as "promoting resource conservation and energy conservation" and "promoting waste reduction and recycling", we will work one by one as we can do concretely.
2. We will comply with environmental laws and regulations.
3. We aim to foster and improve awareness of all employees to address global environmental issues, and build a corporate culture that contributes to society through environmental activities.

The above