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  • Those whose registered e-mail address has been changed (forgotten)

If your e-mail address has been changed (forgotten), please enter the following information and click the "Resettlement procedure" button.
A separate URL for resetting login information will be sent to the new email address, so please proceed from there.

Type of card

Credit card number

Card Number

Half-width numbers Essential

(The first 6 digits of the half-width number card number and the last 4 digits)

******

  • Customers using Amex Cards should add "0" to the top of the card number.
    Please enter "0 + Top 5 digits", half-width number of the last 4 digits.

Date of Birth

Essential

TEL

Half-width numbers Essential
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New e-mail address

Half-width alphanumeric characters Essential