Privacy Policy
Basic Policy
Takashimaya, Central Japan Railway Co., Ltd. is aware of the need for more advanced ethical standards and corporate actions regarding the protection of personal information as a business type characteristic, and will not only comply with the Act on the Protection of Personal Information, but will also formulate and comply with stricter voluntary standards that go further than laws and regulations.
Your personal information is essential for us to provide the best services, and we recognize that protecting such information is the most important responsibility for us, and we hereby declare that we will safely manage and use it properly in accordance with the policies set forth below.
1.When handling customer's personal information, we will identify the purpose of use in advance.
2.Your personal information will not be obtained more than necessary, as long as it is necessary to provide services to you.
3.When we collect personal information from customers, we will clarify the purpose of use and obtain the consent of the customer.
4.When using your personal information, we will do so within the scope of the purpose of use with the consent of the customer.
5.In response to the risk of unauthorized access, loss, destruction, falsification, leakage, etc. of customers' personal information, we will take necessary and appropriate safety measures such as limiting the scope of the person in charge and the handling of personal information by implementing access control of the system handling personal information.
6.In order to ensure the protection of personal information of customers, we have established a personal information protection manager and strive to properly manage personal information. In addition, we will strive to educate and educate employees, raise awareness of the protection of personal information, and supervise employees necessary and appropriately to ensure the safety of personal information. In addition, we will periodically conduct self-checks on the handling status of personal information.
7.When entrusting the handling of customer's personal information, we will provide necessary and appropriate supervision to ensure the safety of personal information.
8.With respect to your personal information, we will not provide it to third parties, except when it is necessary with the consent of the customer, when it is necessary to protect the interests of laws and regulations, such as the lives and property of the public, or when it is necessary for the sale of goods or the provision of services.
9.We strive to keep your personal information accurate and up-to-date. In addition, in order to respond to the disclosure, correction, suspension of use, and disclosure of records provided by third parties within a reasonable range of customer personal information, we will establish a Customer Service to respond to inquiries and consultations.
10.We will continuously review the contents of this policy and strive to improve it.
Handling of Customer Personal Information
The Company, the Takashimaya Group and some specific business partners will use personal information received from customers (hereinafter referred to as "personal information") for sales promotion activities such as product information, living information, various preferential treatment, etc. In addition, we analyze information such as browsing history and purchasing history and use it to provide information on services according to hobbies and preferences.
Your personal information is essential for us to provide the best services, and we recognize that protecting such information is the most important responsibility for us, and we hereby declare that we will safely manage and use it properly in accordance with the policies set forth below.
1.The items of personal information held by the Company (hereinafter referred to as "personal information") are as follows.
Name, address, telephone number, gender, date of birth, e-mail address, occupation, title, annual income, purchase history, etc.
2.The names of affiliated companies that jointly use personal information are as follows.
Takashimaya Group affiliates include Takashimaya Co., Ltd., Takashimaya Financial Partners Co., Ltd., Takashimaya Co., Ltd. Tomo no Kai, Takasaki Takashimaya Co., Ltd., Gifu Takashimaya Co., Ltd., Okayama Takashimaya Co., Ltd., and Yonago Takashimaya Co., Ltd.
3.The Company will jointly use personal information with some specific business partners within the scope of the above purposes. For some specific business partners of JR Nagoya Takashimaya, which jointly use personal information, the name of the business partner (brand name) is stated in the documents that customers fill out at the storefront.
4.The minimum necessary items of personal information may be provided to business partners (brands) of the sales floor of JR Nagoya Takashimaya operated by the Company and tenant stores of Takashimaya Gate Tower Mall for the following purposes under safety management.
(1)The purpose of protecting significant interests such as laws and regulations and public life and property
(2)The purpose of contacting customers in response to urgent cases and inquiries
(3)When necessary for product sales and service provision
5.When entrusting the handling of customer's personal information, we will provide necessary and appropriate supervision of the client so that the security of personal information can be managed.
6.If you provide your personal information to a third party in a foreign country, you will receive your consent after providing information on the name of the foreign country, the personal information protection system, and measures for the protection of personal information.
7.When handling pseudonymous processing information and anonymous processing information, as well as personal information such as terminal identifiers and social media services, the procedures stipulated by laws and regulations will be carried out appropriately.
8.The procedures for disclosure, correction, suspension of use, and disclosure of records provided by third parties are as follows.
If you would like to request disclosure, correction, suspension of use, or disclosure of records provided by third parties, please apply in writing prescribed by the Company. In the case of a request for disclosure, a fee of 500 yen will be charged for one request. In addition, please note that if you notify us by mail, etc. regarding the disclosure of personal information, actual expenses may be charged separately.
9.The contact points for inquiries regarding personal information and inquiries regarding disclosure of personal information are as follows.
Central Japan Railway Co., Ltd. Takashimaya Customer Service Office TEL: 052-566-8067
Information for customers who use our website and services
About cookies
When a customer logs in to the website (Nagoya Takashimaya homepage, Gate Tower Mall homepage), we may send data called cookies to identify the computer used by the customer so that they can browse more conveniently. We may send data and record it on a hard disk.
By changing the settings of the Internet browsing software you use, you can refuse to receive cookies sent from the website. Please note that as a result, services on the website or website may not be able to be used properly.
About log
In order to improve the convenience of the website in the future, search for causes in the event of a problem, and perform statistical and analysis processing on usage, we record the operation information of the access to the website in the form of access logs.
Disclaimer for links
Third-party companies linked on the website are outside the scope of responsibility of "Central Japan Railway Takashimaya's Privacy Policy" and comply with the privacy policy set by that third-party company. The Company shall not be liable for any obligation or liability for these independent provisions or activities.
About SSL
On the website, we use SSL (Secure Socket Layer) encrypted communication on pages where personal information is sent and received when registering as a member or answering questionnaires, and take measures to prevent external third parties from intercepting the personal information of members.
Established in November 2004
Revised on January 2, 2017
Revised on April 1, 2022
1-1-4, Meieki, Nakamura-ku, Nagoya-shi, Aichi
Central Japan Railway Co., Ltd. Takashimaya
Ryoji Tanaka, President and CEO
I'll aim. JR Nagoya Takashimaya, a department store that is friendly to people and the earth
Environmental Policy
"As a department store operator, we conduct corporate activities that are friendly to the global environment."
1.In order to reduce the burden on the global environment, such as "promotion of resource saving and energy saving" and "reduction of waste and promotion of recycling", we will work one by one from what we can do specifically.
2.We comply with environmental laws and regulations.
3.We will foster and raise awareness of all employees to address global environmental issues and build a corporate culture that contributes to society through environmental activities.
May, 2008
Central Japan Railway Co., Ltd. Takashimaya