Takashimaya, Central Japan Railway Co., Ltd. is aware of the need for a higher level of ethics and corporate behavior regarding the protection of personal information as a business type characteristic. In addition to complying with the Law Concerning the Protection of Personal Information, we will formulate and comply with strict voluntary standards that go even further than laws and regulations.
In addition, we recognize that customer's personal information is essential for us to provide the best service, and that it is our most important responsibility to protect such information carefully, and hereby declares that we will safely manage it and use it properly in accordance with the policies set forth below.

1.When handling customer's personal information, we will identify the purpose of use in advance.

2.Customers' personal information will not be obtained more than necessary, as long as it is necessary to provide services to customers.

3.When we collect personal information from customers, we will clarify the purpose of use and obtain the consent of the customer.

4.When using customer's personal information, we will do so within the scope of the purpose of use that has been agreed by the customer.

5.In response to risks such as unauthorized access, loss, destruction, falsification and leakage of customer's personal information, we will implement necessary and appropriate safety measures, such as limiting the scope of personnel and personal information handled by the system handling personal information.

6.In order to ensure the protection of customers' personal information, we have established a personal information protection manager and strive to properly manage personal information. In addition, we will strive to educate and educate employees, raise awareness of personal information protection, and supervise employees as necessary and appropriate to ensure the safety management of personal information. In addition, we regularly conduct self-inspections on the handling status of personal information.

7.When outsourcing the handling of customer's personal information, we will appropriately and appropriately supervise the contractor to ensure the safety management of personal information.

8.Customers' personal information will not be provided to third parties with the consent of the customer, where it is necessary to protect the provisions of laws and regulations, the lives and property of the public, or when necessary for the sale of products or the provision of services.

9.We will strive to keep the customer's personal information accurate and up-to-date. In addition, in order to respond to the disclosure, correction, suspension of use, and disclosure of records provided by third parties within a reasonable range, we will establish a Customer Service to respond to inquiries and consultations.

10.We will continuously review the contents of this policy and strive to improve it.

The Company, the Takashimaya Group and some specific business partners will use personal information (hereinafter referred to as “personal information”) received from customers for sales promotion activities such as product information, living information, various preferential treatment, etc., as well as sales service processing, sales processing, repair processing, delivery (delivery), and after-sales service. In addition, we analyze information such as browsing history and purchasing history and use it to provide information on services according to hobbies and preferences.
In addition, we recognize that customer's personal information is essential for us to provide the best service, and that it is our most important responsibility to protect such information carefully, and hereby declares that we will safely manage it and use it properly in accordance with the policies set forth below.

1.The items of personal information held by the Company (hereinafter referred to as "personal information") are as follows.
Name, address, telephone number, gender, date of birth, e-mail address, occupation, title, annual income, purchase history, etc.

2.The names of affiliated companies that jointly use personal information are as follows.
Takashimaya Group affiliates including Takashimaya Co., Ltd., Takashimaya Financial Partners Co., Ltd., Takashimaya Co., Ltd., Takashimaya Takasaki Co., Ltd., Gifu Takashimaya Co., Ltd., Okayama Takashimaya Co., Ltd., Yonago Takashimaya Co., Ltd., etc.

3.The Company will jointly use personal information with some specific business partners within the scope of the above purposes of use. For some specific business partners of JR Nagoya Takashimaya, which share personal information, the name of the business partner (brand name) is stated in the documents that customers fill out at the store.

4.The minimum necessary items of personal information may be provided to business partners (brands) of JR Nagoya Takashimaya sales floor operated by the Company and tenant stores of Takashimaya Gate Tower Mall for the following purposes under safety management.
(1)To protect serious interests such as laws and regulations and public life and property
(2)Purpose of contacting customers in response to urgent matters or inquiries
(3)When necessary for product sales and service provision

5.When outsourcing the handling of customer's personal information, we will supervise the contractor as necessary and appropriately so that the safety management of personal information can be ensured.

6.If you provide your personal information to a third party in a foreign country, you will receive your consent after providing information on the name of the foreign country, the system related to the protection of personal information, and measures for the protection of personal information.

7.When handling pseudonym processing information and anonymous processing information as well as personal information such as terminal identifiers and social media services, we will appropriately carry out the procedures prescribed by laws and regulations.

8.Procedures for disclosure, correction, suspension of use of personal information, disclosure of records provided by third parties are as follows.
When requesting disclosure, correction, suspension of use of personal information, disclosure of records provided by third parties, etc., please apply in the form prescribed by the Company. In addition, when requesting disclosure, a fee of 500 yen will be charged for each request. In addition, please note that if you notify us by mail, etc. regarding the disclosure of personal information, actual expenses may be incurred separately.

9.The contact points for inquiries regarding personal information and requests for disclosure of personal information are as follows.
Takashimaya Customer Service Office, Central Japan Railway Co., Ltd. TEL: 052-566-8067

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About Logs
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Disclaimer for Linking
Third-party companies linked to the website are outside the scope of liability under the "Privacy Policy of Central Japan Railway Takashimaya Co., Ltd." and comply with the privacy policy set by that third-party company. The Company may not assume any obligation or responsibility for these independent rules or activities.

About SSL
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Environmental Policy
"As a department store operator, we will conduct environmentally friendly corporate activities."

1.In order to reduce the burden on the global environment, such as "promoting resource conservation and energy conservation" and "promoting waste reduction and recycling", we will work one by one as we can do concretely.

2.We will comply with environmental laws and regulations.

3.We aim to foster and improve awareness of all employees to address global environmental issues, and build a corporate culture that contributes to society through environmental activities.