Dear Customers

Thank you very much for your continued patronage.

This time, on January 21, 2026 (Wednesday), we found that allergen "goma" was missing in the "Epices chocolats" sold at the event hall 2026 AMOUR du Chocolats <chez Shibata>.

We deeply apologize for any inconvenience this may cause to customers who purchased the product, and we ask that customers who are concerned about allergies do not eat the product.

We are very sorry to hear from you, but please contact the following inquiries.

Our company will continue to strive for further thorough management system in the future.

Thank you very much for your understanding.

Records

[Product name]

chez Shibata

"Epices chocolats" 3,186 yen including tax

[Contents]

Leaking indication of allergen "goma"

[Sale period]

January 16, 2026 (Fri) - January 21, 2026 (Wed)

[Expiration date]

Monday, March 16, 2026

[Sellers]

O Delis de Shibata Co., Ltd.

[Inquiry window]　

Takashimaya Customer Service Office, Central Japan Railway Co., Ltd.

TEL: Toll-free number 0120-105-538　

Reception hours: 10:00 a.m. to 8:00 p.m.

January 22, 2026

Takashimaya, Central Japan Railway Co., Ltd.