Dear customers

Thank you very much for your continued patronage.

On January 21, 2026 (Wednesday), an allergen "goma" was leaked at "Epices chocolats" sold at the 10th floor event hall 2026 AMOUR du Chocolats <chez Shibata>.

We deeply apologize for any inconvenience to the customers who purchased the product, and we ask that customers who are concerned about allergies do not eat the product.

We are very sorry for your customers, but please contact us at the following contact point.

We intend to make every effort to ensure a more thorough management system in the future.

Thank you very much for your understanding.

Records

[Product name]

chez Shibata

"Epices chocolats" 3,186 yen including tax

[Content]

Omission of allergen "goma"

[Sale period]

January 16, 2026 (Fri) to January 21, 2026 (Wed)

[Expiration date]

Monday, March 16, 2026

[Seller]

O Delis de Shibata Co., Ltd.

[Inquiry window]　

Takashimaya Customer Service Office, Central Japan Railway Co., Ltd.

TEL: Toll-free number 0120-105-538　

Reception hours: 10:00 a.m. to 8:00 p.m.

January 22, 2026

Takashimaya, Central Japan Railway Co., Ltd.