Important Notice <FAUCHON> Apologies and announcements for misrepresentation of content in tea bags (chamomiles)
2026.02.26
Dear Customers
Thank you very much for your continued patronage.
In the <FAUCHON> "tea bag (chamomile)" imported and sold by Takashimaya Co., Ltd., it was found that there was an error in the content display.
We deeply apologize for any inconvenience this may cause to customers who purchased the product, and we sincerely apologize for any inconvenience this may cause, but please contact us at the following contact point.
Our company will continue to strive for further thorough management system in the future.
Thank you very much for your understanding.
February 26, 2026
Takashimaya, Central Japan Railway Co., Ltd.
Records
[Products] :
FAUCHON
432 yen including tax in 2 "tea bag (chamomile)"
※Products with shelf life of "May 31, 2027" and "December 31, 2027"
[Contents] :
Error in content display
Approx.: 2g (with 1g x 2 bags)
Error ×: 4g (2g x 2 bags)
※There is no problem with the quality and safety of the product.
[Sale period] :
From November 12, 2025 to February 24, 2026
The importer :
Takashimaya Co., Ltd.
[Inquiry window] :
〒103-0027 2-12-10, Nihonbashi, Chuo-ku, Tokyo
Takashimaya Co., Ltd. Customer Consultation Service
TEL: 0120-130-037 (free of charge)
Reception hours: It will be from 10:00 a.m. to 6:00 p.m. (Excluding water, Sundays and public holidays.)
The above