INFORMATION Notice

25th anniversary of the opening of the store Okita Kaido exhibition <Soup Curry GARAKU> apology and news for allergen display errors due to packaging differences

2025.09.12

Dear customers



Thank you very much for your continued patronage.

This time, on September 11, 2025 (Thursday), "Scallops and Colored Vegetable Soup Curry" sold at the Okita Kaido Exhibition <Soup Curry GARAKU> on the 10th floor of our shop, "Spot and Colored Vegetable Soup Curry", it was found that the allergen "beef, chicken, mackerel" was displayed incorrectly due to differences in product packaging.

We deeply apologize for any inconvenience to the customers who purchased the product, and we ask that customers who are concerned about allergies do not eat the product.


We are very sorry for your customers, but please contact us at the following contact point.

We intend to make every effort to ensure a more thorough management system in the future.

Thank you very much for your understanding.

Records

[Product name]

  <Soup curry GARAKU>

  "Scallops and colorful vegetable soup curry" 1,350 yen including tax

  1,350 yen including tax for pork hornni and colored vegetable soup curry

[Content]

  Allergen labeling error due to differences in product package "Beef, chicken, mackerel"

[Sale period]

  Thursday, September 11, 2025

[Expiration date]

  Monday, June 1, 2026

[Seller]

  ㈱GARAKU RETAIL

Manufacturer

  Sapporo Sea Foods Co., Ltd.

[Inquiry window] 

  Takashimaya Customer Service Office, Central Japan Railway Co., Ltd.

  TEL: Toll-free number 0120-105-538 

  Reception hours: 10:00 a.m. to 8:00 p.m.




September 12, 2025

Takashimaya, Central Japan Railway Co., Ltd.