INFORMATION Notice

25th anniversary of the opening of the store Okita Kaido Exhibition <Soup Curry GARAKU> Apologies and news for allergen display errors due to packaging differences

2025.09.12

Dear Customers



Thank you very much for your continued patronage.


This time, on September 11, 2025 (Thursday), "Scallops and Colorful Vegetable Soup Curry" and "Pork hornni and Colored Vegetable Soup Curry" sold at the Okita Kaido Exhibition <Soup Curry GARAKU> on the 10th floor of our shop "Soup Curry", it was found that the allergen "beef, chicken, mackerel" was displayed incorrectly due to differences in product packaging.


We deeply apologize for any inconvenience this may cause to customers who purchased the product, and we ask that customers who are concerned about allergies do not eat the product.


We are very sorry to hear from you, but please contact the following inquiries.


Our company will continue to strive for further thorough management system in the future.

Thank you very much for your understanding.


Records


[Product name]

  <Soup Curry GARAKU>

  "Scallops and Colorful Vegetable Soup Curry" 1,350 yen including tax

  1,350 yen including tax, "Soup curry with pork horned boiled and colored vegetables"


[Contents]

  Allergen display error due to differences in product package "Beef, chicken, mackerel"


[Sale period]

  Thursday, September 11, 2025


[Expiration date]

  Monday, June 1, 2026


[Sellers]

  ㈱GARAKU RETAIL


Manufacturer

  Sapporo Sea Foods Co., Ltd.


[Inquiry window] 

  Takashimaya Customer Service Office, Central Japan Railway Co., Ltd.

  TEL: Toll-free number 0120-105-538 

  Reception hours: 10:00 a.m. to 8:00 p.m.




September 12, 2025

Takashimaya, Central Japan Railway Co., Ltd.