Dear customers

Thank you very much for your continued patronage.

In the <DONQ> “Fruit Sand” (strawberry, yellow peach, kiwi) sold by our company, it was found that the allergen “kiwi fruit, gelatin, peach” was missing.
We deeply apologize for any inconvenience to the customers who purchased the product, and if you are concerned about allergies to kiwifruit, gelatin, peach, please do not eat the product. We are very sorry for your customers, but please contact us at the following contact point. We intend to make every effort to ensure a more thorough management system in the future.

Thank you very much for your understanding.

Records

[Product name]

　DONQ "Fruit Sand" (strawberry, yellow peach, kiwi)

[Content]

　Allergen "Kiwi fruit, gelatin, peach" omission

　Error affixing the batch display

[Sale period]

　Saturday, September 13, 2025

[Expiration date]

　22:00 on Saturday, September 13, 2025

Manufacturer

　DONQ Corporation

[Inquiry window]　

　Takashimaya Customer Service Office, Central Japan Railway Co., Ltd.

　TEL: Toll-free number 0120-105-538

　Reception hours: 10:00 a.m. to 8:00 p.m.

September 13, 2025

Takashimaya, Central Japan Railway Co., Ltd.